ERP for IT & Telecommunications in Saudi Arabia
Tech companies sell projects, subscriptions and managed services. SERP connects sales, projects, recurring subscriptions and support with billing and customer profitability.
Why SERP for this sector?
ZATCA Phase 2 e-invoicing included at no extra fee
NCA cybersecurity controls
Personal Data Protection Law
Recurring payment gateways
GitHub and email
E-signature
Hosted in Saudi Arabia, aligned with the PDPL
Activities in this sector (7)
SaaS & Cloud Hosting
For SaaS and cloud-hosting companies: recurring subscriptions, upgrades, renewals and recurring-revenue metrics.
- Subscription plans and pricing
- Recurring card payments
- Upsell and downgrade
Telecommunications
For telecom and internet service providers: subscriptions, installations, equipment, network assets and high-volume billing.
- Service plans and subscriptions
- Field installation orders
- Serialized equipment
Software, Apps & ERP Development
For software, web and mobile app developers: agile projects, milestones, timesheets and post-launch support.
- Projects and sprints
- Timesheets
- Milestone or time-and-material billing
Systems Integration & Cybersecurity
For systems integrators and cybersecurity firms: licenses and hardware supply, deployment and managed services.
- License and hardware supply
- Deployment projects
- License renewal alerts
AI & Data Analytics
For AI and data analytics companies: pilots, models, subscriptions and compute consumption.
- Pilots and milestones
- Platform subscriptions
- Usage-based billing
Internet of Things
For IoT and telematics companies: devices, SIMs, installation and subscriptions.
- Serialized devices and SIMs
- Installation orders
- Subscription per device
Data Centers
For data-center and colocation operators: racks, power, contracts and maintenance.
- Racks and spaces
- Power readings
- Monthly contracts
How do we start?
- Pick your activity and your database is created from a ready template
- We configure workflows, access rights and document layouts with your team
- We activate ZATCA and the required integrations and load your data
- Training, acceptance testing, then go-live and hypercare
Frequently asked questions
We use separate tools
SERP unifies sales, support and billing
We build our own
Odoo is open and extensible
We need MRR reporting
ready subscription dashboard
Ready to run your business on SERP?
Talk to the Noptechs team in Riyadh and Cairo and start a free 15-day trial.
Book a demo