The Noptechs Omnichannel AI Assistant is a comprehensive solution for managing all customer communications from a single platform. It supports WhatsApp, live chat, email, and social media.
It leverages artificial intelligence to understand customer messages, provide smart responses, or automatically convert them into sales opportunities or support requests.
The system automatically creates records in Odoo—such as leads, tickets, and tasks—without manual intervention.
It allows employees full control over conversations, with the ability to step in at any time through the Odoo system.
This solution helps businesses improve response times, increase team efficiency, and enhance overall customer satisfaction. Up to 3 Workflows