All products

Scope of service:
• POS shops, registers and payment methods
• Products, barcodes and pricelists
• Promotions, discounts and loyalty programs
• Receipt layout with VAT details
• Session closing and cash control
• POS integration with inventory and accounting
• Training for cashiers and store managers
Duration: 30 hours of configuration, implementation and training.

Scope of service:
• Bills of materials and product variants
• Work centers and operations routings
• Manufacturing orders and production planning
• Quality control points and checks
• Component consumption and production costing
• Training for production users
Duration: 40 hours of configuration, implementation and training.

Scope of service:
• Helpdesk teams, ticket types and stages
• SLA policies and escalation rules
• Email, website form and live chat channels
• Customer portal for ticket tracking
• Support performance reports
• Training for support agents
Duration: 20 hours of configuration, implementation and training.

Scope of service:
• CRM pipeline, leads, opportunities and activities
• Quotations, sales orders and pricelists
• Subscriptions and recurring invoicing
• Integration of sales with inventory and invoicing
• Sales team dashboards and performance reports
• Training for sales users
Duration: 20 hours of configuration, implementation and training.

SERP Portfolio Collection – sector features built on top of Odoo Enterprise:
• Purchased portfolios and acquisition cost.
• Debtor accounts import.
• Segmentation and strategies.
• Debt cases assignment to collectors.
• Calls, promises-to-pay and follow-ups.
• Payment plans and settlements.
• Recovery rate per portfolio.
• Portfolio ROI reports.

SERP Legal Services – sector features built on top of Odoo Enterprise:
• Case and matter management.
• Hearings and deadlines calendar.
• Court documents and pleadings.
• Conflict-of-interest check.
• Engagement letters and fee proposals.
• Timesheets per client and engagement.
• Billing by hours, milestones or retainer.
• Power of attorney tracking.
• Client portal for documents and invoices.

SERP Marketing Services – sector features built on top of Odoo Enterprise:
• Client briefs and creative requests.
• Retainer packages and deliverables.
• Content calendar.
• Review and approval rounds.
• Timesheets per client and engagement.
• Campaign performance reports.
• Billing by hours, milestones or retainer.
• Profitability per client and engagement.

Scope of service:
• Sync of Gedia POS sales into Odoo
• Product and price mapping
• Payment methods posting to accounting
• Stock updates per branch
• Setup, testing and go-live support

Scope of service:
• Upgrade assessment of the current database and modules
• Database migration to the target Odoo version
• Review and adaptation of installed modules
• Testing on a staging environment
• Go-live and post-upgrade support
Duration: 40 hours of configuration, implementation and training.

SERP Maintenance & O&M – sector features built on top of Odoo Enterprise:
• Annual maintenance contracts.
• Asset register per client site.
• Preventive maintenance schedules.
• Corrective work orders from tickets.
• Technician dispatch and mobile app.
• SLA response and resolution tracking.
• Spare parts consumption per job.
• Periodic contract billing.
• Client portal for requests.

Scope of service:
• Sync of Foodics sales orders into Odoo
• Product and menu item mapping
• Payment methods and daily sales posting to accounting
• Branch-level sales and inventory consumption
• Setup, testing and go-live support

Scope of service:
• Product and price sync to Noon
• Stock level updates
• Order import into Odoo sales
• Invoicing and fulfillment from Odoo
• Setup, testing and go-live support

SERP Management Consulting – sector features built on top of Odoo Enterprise:
• Engagement letters and fee proposals.
• Project phases and deliverables.
• Timesheets per client and engagement.
• Billing by hours, milestones or retainer.
• Consultant allocation and capacity.
• Knowledge base and templates.
• Staff utilization reports.
• Profitability per client and engagement.

SERP Engineering Consulting – sector features built on top of Odoo Enterprise:
• Engagement letters and fee proposals.
• Design and supervision contracts.
• Project phases and deliverables.
• Drawings and document transmittals.
• Site supervision reports.
• Timesheets per client and engagement.
• Billing by hours, milestones or retainer.
• Profitability per client and engagement.

SERP Import & Export – sector features built on top of Odoo Enterprise:
• Shipment tracking by container and B/L.
• Letters of credit and bank documents.
• Landed cost: freight, customs, insurance, clearance.
• Multi-currency purchasing and sales.
• HS codes and country of origin per product.
• Proforma, commercial invoice and packing list.
• Export orders with Incoterms.
• Cost and profit per shipment.

SERP Plastics & Rubber Manufacturing – sector features built on top of Odoo Enterprise:
• Recipes and formulas with versions.
• Molds and machine setup.
• Production planning and scheduling.
• Work orders by work center and shift.
• Regrind and scrap recycling.
• Quality checks and inspection.
• Machine preventive maintenance.
• Machine downtime and OEE.
• Actual vs standard production costing.

Scope of service:
• SPL shipment creation from delivery orders
• Label printing with National Address details
• Shipment tracking status in Odoo
• Setup, testing and go-live support

Scope of service:
• Product and price sync to Zone
• Stock level updates
• Order import into Odoo sales
• Invoicing and fulfillment from Odoo
• Setup, testing and go-live support

SERP Fleet & Equipment Rental – sector features built on top of Odoo Enterprise:
• Fleet and equipment registry.
• Rental quotations and contracts.
• Rates by hour, day and month.
• Operator assignment.
• Timesheets and usage billing.
• Delivery and return to site.
• Preventive vehicle maintenance.
• Utilization and revenue per asset.

Scope of service:
• Employee access to personal files and documents
• Payslip viewing and download
• Leave and attendance requests with approvals
• View of assigned projects and tasks
• Setup, testing and go-live support

Scope of service:
• Product and price sync to Salla
• Real-time stock updates
• Order and customer import into Odoo
• Invoicing and delivery from Odoo
• Setup, testing and go-live support