Saudi ERP

Don’t just manage projects and timesheets manage the economics of your professional services business and the profitability of every contract, client, and resource. SERP Professional Services is an integrated ERP for consulting, legal, engineering, IT, and managed service companies in Saudi Arabia, connecting the full lifecycle from opportunity, proposal, pricing, and contract to resource planning, delivery, time capture, expenses, deliverables, billing, collection, and renewal. It provides real-time visibility into planned versus actual hours, billable time, resource costs, WIP, retainer consumption, recurring service commitments, and contract margins. By identifying scope creep, underutilized capacity, billing leakage, and unprofitable engagements early, SERP helps businesses improve pricing, optimize resource allocation, accelerate invoicing and collections, and measure profitability by project, contract, client, and consultant—supporting better renewal, repricing, and growth decisions.

Don’t just manage a jewelry piece know its weight, karat, value, cost, movement, and profitability. SERP Gold & Jewelry is a specialized ERP for jewelry stores, chains, showrooms, workshops, wholesalers, and manufacturers in Saudi Arabia. Every unique piece is digitally connected to its gross and metal weight, karat, purity, gemstones, making charges, book cost, and current metal rate. SERP manages inventory simultaneously by piece and weight, calculates dynamic selling prices from metal value, making charges, stones, and target margin, and applies discount governance to protect profitability. It also connects POS, stock counting, branch transfers, consignment, old gold and trade-in workflows, repairs, workshop manufacturing, process loss, and metal recovery within a traceable operating model. Management can compare book cost, current metal value, and retail value while analyzing stock aging and profitability by piece, karat, branch, supplier, and category helping reduce inventory variances, improve turnover, protect margins, and optimize working capital.

Don’t manage a farm as inventory and expenses alone know what every field and herd consumed, what it produced, what it cost, and the margin it generated. SERP Agriculture & Livestock is an integrated ERP for agricultural and livestock businesses in Saudi Arabia, connecting farms, plots, seasons, crop cycles, agricultural inputs, irrigation, labor, equipment, field operations, harvest, storage, and sales. For livestock operations, it connects purchasing or birth with herds, pens, individual animals, feed, weight and growth, veterinary care, mortality, production, and sales. SERP measures cost per hectare, ton, crop cycle, animal, and batch while tracking yield, water consumption, feed economics, production losses, and accumulated livestock costs. The result is clear production economics that helps management identify the most profitable crops and herds, improve feed and water efficiency, reduce waste and mortality, control production costs, and measure profitability by farm, plot, crop cycle, herd, batch, and animal.

Don’t manage appointments, inventory, billing, and claims as disconnected processes manage the entire patient, medication, insurance, and profitability lifecycle in one platform. SERP Healthcare & Pharma is an integrated ERP for hospitals, medical centers, clinics, pharmacies, and pharmaceutical distributors in Saudi Arabia, connecting patient registration, appointments, care delivery, prescriptions, dispensing, insurance, preauthorization, claims, billing, collections, medical inventory, costing, and profitability. It gives management real-time visibility into doctor and clinic utilization, waiting times, claim denials, insurer receivables, cost per service, branch and specialty margins, and near-expiry inventory risk. It also supports batch, expiry, recall, and pharmaceutical traceability, with readiness for Saudi healthcare and drug-sector integrations where official interfaces and approvals are available. The result is lower revenue leakage, faster collections, safer inventory, more efficient operations, and stronger healthcare profitability.

Don’t just manage courses and learning content manage the complete student and trainee journey from first inquiry to certification, collection, and program profitability. SERP Education & Training is an integrated ERP for universities, schools, institutes, training centers, and academies in Saudi Arabia, connecting recruitment and admissions with programs, curricula, registration, classes, timetables, attendance, eLearning, assessments, grades, transcripts, certificates, tuition, and collections. For training providers, it manages programs, batches, trainers, rooms, capacity, and corporate training while measuring revenue, cost, break-even, and margin by program and cohort. SERP also supports learning-time tracking, enforced prerequisites, assessment integrity controls, trainer qualifications, audit trails, and QR-verifiable digital certificates. The result is less administrative fragmentation, stronger attendance and financial control, better utilization of trainers and capacity, an improved learner experience, and clear visibility into academic performance and program profitability, with TVTC/NELC readiness controls supported according to implementation scope.

The Workshop Management System is your ultimate tool for scheduling maintenance, tracking work orders, and managing spare parts efficiently.
It helps you deliver faster, more professional service to your customers.
Upgrade your business with a smart system that supports every step.

Don’t just manage Waqf assets execute the Waqif’s conditions, preserve the assets, calculate distributable yield, and deliver each beneficiary’s entitlement with transparency. SERP Awqaf is an integrated ERP for family, charitable, property, and investment Awqaf in Saudi Arabia, connecting Waqf deeds and conditions with assets, properties, investments, revenues, expenses, reserves, Nazirs, beneficiaries, and distributions in one platform. It converts approved Waqif conditions into governed operating rules, calculates net distributable yield according to approved formulas, determines eligible beneficiaries and their shares, and manages distribution cycles, payments, outstanding entitlements, and complete audit trails. Nazirs and boards gain real-time visibility into asset yield, occupancy and collections, liquidity, reserves, investment performance, beneficiary entitlements, distributions, and condition compliance. The result is stronger asset preservation, fewer calculation and distribution errors, greater governance and transparency, and more sustainable Waqf returns supported by measurable financial and operational control.

Don’t measure mining performance by production tons alone know where every ton came from, what it cost, its grade, and the margin it generated. SERP Mining is an integrated ERP for mining, exploration, and quarry companies in Saudi Arabia, connecting the complete lifecycle from licenses, exploration areas, mine sites, drilling, blasting, and extraction to ore grade, stockpiles, processing, recovery, equipment, contractors, haulage, sales, and collections. Management gains real-time visibility into planned versus actual production, ore and waste volumes, stockpile balances and variances, processing recovery, fuel consumption, equipment productivity, contractor performance, and stage-by-stage costs. SERP links drilling, extraction, equipment, maintenance, processing, and logistics costs directly to produced and sold tons, providing accurate cost-per-ton and profitability by site and mineral. The result is lower production losses, better equipment utilization, stronger cost control, improved operational productivity, and clearer mine-to-margin decisions across the business.

Don’t manage a fuel station by sales figures alone reconcile what was in the tank, what moved through the pump, what the POS recorded, and what was actually collected. SERP Fuel & Energy is a specialized ERP for fuel stations and station networks in Saudi Arabia, connecting the complete fuel lifecycle from receipt and tank storage to pumps, nozzles, fueling transactions, POS sales, inventory, payments, and finance. Each fueling transaction can be linked to the relevant tank, nozzle, quantity, price, and operational session while sold quantities are connected directly to inventory movements. With the full wet-stock control layer, SERP is designed to reconcile tank balances, meter readings, fueling transactions, POS sales, and payment collections, turning unexplained differences into controlled variance cases for investigation and approval. Management gains clear visibility into fuel volumes, inventory, variances, station performance, and profitability—helping reduce operational leakage, strengthen fuel and cash control, optimize inventory, and improve margins across the station network.

"Adaa" The Government Entity Management System is the ultimate solution for automating processes, enhancing transparency, and improving service delivery efficiency. It seamlessly integrates with national platforms and provides accurate reports for better decision-making. A secure and user-friendly interface supports full digital transformation for public institutions.

Don’t manage a finance company by origination volume alone understand whether your portfolio is growing with quality and whether its return adequately covers funding, risk, operating, and collection costs. SERP Financing is a specialized ERP for finance companies in Saudi Arabia, connecting customers and finance applications with KYC workflows, credit assessment and scoring, approval matrices, offers, contracts, disbursements, installment schedules, payments, and collections. It manages outstanding principal, DPD and delinquency, promises to pay, rescheduling, early settlement, collateral, guarantees, and customer exposure while maintaining a complete audit trail of contractual and credit decisions. At portfolio level, SERP analyzes performance across products, branches, channels, sectors, and risk segments and can connect finance income with funding, operating, risk, and collection costs for deeper profitability analysis. The result is faster finance origination, more consistent credit workflows, stronger collections and reconciliation, lower operational errors, and clearer management visibility into portfolio quality, liquidity, risk, yield, and profitability.

Don’t just track donations and expenses manage the full funding to impact journey and know who funded, who benefited, and what outcomes were achieved. SERP Nonprofit is an integrated ERP for charities, foundations, NGOs, and nonprofit organizations in Saudi Arabia, connecting donors, donations, grants, restricted and unrestricted funds, programs, budgets, beneficiaries, eligibility, assistance, disbursement, and impact in one platform. It provides management with clear visibility into the source and purpose of every fund, committed and actual spending, available balances, beneficiary reach, service costs, and program performance. SERP also helps govern eligibility, reduce duplicate assistance, control approvals and segregation of duties, and produce transparent reporting for donors, grantors, executives, and boards. The result is stronger governance, better fund utilization, lower disbursement risk, and a clear ability to measure how financial resources are converted into services, outcomes, and sustainable social impact.

Matjar gives you full control over sales and inventory across branches and online stores. Easy interface, real-time reports, and smart integration with payment and shipping. The ultimate solution for faster growth and higher profits.

Don’t just manage employee records manage the true cost and profitability of every worker, contract, and customer. SERP Workforce & Recruitment is an integrated ERP for recruitment, overseas hiring, manpower supply, staffing, and workforce outsourcing companies in Saudi Arabia. It connects the complete lifecycle from customer workforce demand, sourcing, AI-assisted screening, assessments, interviews, recruitment, and arrival to worker deployment, site attendance, payroll, customer billing, and collections. Management gains real-time visibility into available and bench workers, recruitment costs, document expiries, contract shortages, billable attendance, and unbilled workforce revenue. SERP calculates the true worker cost including payroll, benefits, recruitment, accommodation, transportation, and other direct costs and compares it with generated revenue to measure worker, contract, and customer margins. The result is faster recruitment and deployment, higher workforce utilization, lower bench costs, reduced revenue leakage, faster billing and collections, and stronger decisions on pricing, recruitment, renewals, and resource allocation.

Don’t just manage bookings and sales know what every ticket, package, and trip actually costs and how much margin remains after suppliers, commissions, changes, and cancellations. SERP Tourism & Travel is a specialized ERP for travel agencies, tour operators, corporate travel, and Hajj & Umrah businesses in Saudi Arabia, connecting the journey from customer inquiry and traveler requirements to search, quotation, booking, PNR, ticketing, hotels, transfers, package operations, collections, and supplier settlements. It supports individual and group travel, corporate travel programs, holiday packages, agent commissions, and Hajj & Umrah operations, with Travelport+/Galileo and other travel-content integrations available according to supported APIs, credentials, and project scope. SERP connects selling prices with supplier costs, service fees, commissions, direct expenses, FX differences, amendments, and cancellations to calculate estimated and actual trip profitability. The result is stronger margin protection, more accurate supplier reconciliation, lower financial leakage, and clear profitability by ticket, traveler, booking, package, customer, and trip.

Don’t manage a sports business by subscription numbers alone know what every member is entitled to, how actively they use your services, what it costs to serve them, and the return generated by each membership, program, and facility. SERP Sports & Clubs is a specialized ERP for sports clubs, gyms, fitness centers, academies, and sports facilities in Saudi Arabia, connecting Member 360, subscriptions, and payments with access entitlements, credit packages, bookings, attendance, classes, personal training, coaches, programs, and facilities. For sports academies, it manages athletes, guardians, seasons, age groups, teams, training sessions, evaluations, and competitions, while sponsorship management connects commercial rights with contractual deliverables. SERP measures facility occupancy, coach utilization, attendance, renewals, retention, revenue per member, and program and facility economics. The result is better capacity utilization, stronger member retention, higher revenue per member, and clear profitability across memberships, programs, facilities, coaches, and branches.

Don’t just manage manufacturing orders manage your factory’s profitability. SERP Manufacturing is a manufacturing ERP system built for Saudi factories, connecting customer demand, Make-to-Order manufacturing, planning, materials, production, quality, maintenance, inventory, costing, sales, and finance in one integrated platform. Gain real-time visibility into actual production costs, waste, efficiency, and product profitability, with end-to-end traceability from raw materials to customers and support for Saudi ZATCA e-invoicing requirements. From food and metal manufacturing to plastics, furniture, packaging, and customized production, SERP Manufacturing helps reduce waste, control production costs, improve capacity utilization, and make faster data-driven decisions building a more efficient, profitable, and smart factory.

Don’t manage a construction project by progress percentage alone know what was contracted, committed, spent, certified, collected, and what the final margin is expected to be. SERP Construction & Real Estate is an integrated ERP for contractors and real estate developers in Saudi Arabia, connecting the construction lifecycle from tendering, estimation, contracts, BOQ, WBS, and budgets to procurement, inventory, subcontractors, drawings, execution, quantity measurement, IPCs, variations, claims, billing, collections, and handover. It gives management control over budget versus commitments and actual costs, with ETC, EAC, cash-flow visibility, and forecast project profitability. For real estate developers, SERP connects land and feasibility with development, construction, unit inventory, pricing, reservations, contracts, payment plans, collections, escrow, and handover. The result is earlier detection of cost overruns, tighter commercial control, faster billing and collections, lower revenue leakage, and accurate visibility into profitability by project, property, and unit.

Don’t just manage your fleet know why every vehicle moved, for which customer and route, what it consumed, what it cost, and the margin it generated. SERP Transport & Logistics is a specialized ERP for transportation, freight, distribution, logistics, 3PL, and vehicle rental businesses in Saudi Arabia, connecting customer contracts and tariffs with transport orders, shipments, dispatch, vehicles, drivers, trips, loads, routes, POD, invoicing, and collections. It captures fuel, driver, toll, waiting, maintenance, subcontracted carrier, and other operating costs at trip and vehicle level to calculate cost per kilometer, trip cost, and profitability by vehicle, route, customer, and contract. SERP also measures fleet and load utilization, empty mileage, fuel variance, vehicle availability, and delivery performance, with GPS and telematics integration readiness. The result is lower operating cost, fewer unprofitable movements, higher asset utilization, faster POD-to-invoice cycles, better contract pricing and collections, and stronger fleet profitability.

Don’t just manage orders and sales know what every dish actually costs, where waste occurs, and how much margin remains. SERP Restaurants & Cafés is an integrated ERP for restaurants, cafés, chains, and central kitchens in Saudi Arabia, connecting recipes, ingredients, procurement, inventory, preparation, production, waste, orders, sales channels, settlements, and profitability. It calculates true recipe cost while considering ingredient yield, preparation loss, and cooking loss, then compares theoretical consumption based on sales with actual inventory consumption to identify operational variances. SERP also manages central kitchen production and branch distribution while measuring food cost, waste, inventory variance, and profitability by menu item, branch, and channel. For delivery platforms, it connects order value with commissions, discounts, refunds, adjustments, and settlements to determine actual channel contribution. The result is lower waste, tighter food-cost control, better pricing decisions, and clear visibility into which items, branches, and channels generate real profit.

Don’t manage collections by call volume alone know who should be contacted, when, through which channel, what happened next, and how much recovery and profit each portfolio generates. SERP Debt Collection is a specialized platform for collection agencies and large-scale debt operations, connecting creditors, portfolios, debt cases, and collection strategies with automated assignment and prioritized collector queues based on value, delinquency, workload, and recovery priorities. It integrates contact center operations, bulk auto dialers, WhatsApp, SMS, and digital channels with contact history, Promise to Pay, payment plans, settlements, payments, disputes, complaints, and legal escalation. Communication eligibility controls can be applied before cases enter collection campaigns, helping enforce applicable contact restrictions and operational policies. SERP measures recovery, contact rates, Kept PTP, collector productivity, cost to collect, commission revenue, and portfolio profitability. The result is better prioritization of collector effort, fewer unproductive contacts, stronger recovery performance, improved compliance control, and clearer profitability across collection contracts and portfolios.