Hospitals ERP Software in Saudi Arabia — SERP on Odoo
For private hospitals: finance, procurement, medical inventory, biomedical maintenance and insurance claims alongside the clinical system.
Challenges it solves
- Insurance claim rejections
- Loss and expiry of medical supplies
Key features
- Insurance claims and rejection follow-up
- Department stores
- Procurement and tenders
- Biomedical equipment maintenance
- Department cost centers
The full business cycle in SERP
- Capture services from the clinical system
- Bill patient and insurer
- Submit the claim via NPHIES
- Handle rejections and resubmit
- Issue supplies to departments
- Analyze cost and profitability
Dashboards & KPIs
- Claim rejection rate
- Revenue per department
- Equipment uptime
Saudi compliance & integrations
- ZATCA Phase 2 e-invoicing included at no extra fee
- Ministry of Health and CHI requirements
- Rasd track and trace for drugs and devices
- NPHIES for insurance claims
- Rasd
- SMS and WhatsApp reminders
- Hosted in Saudi Arabia, aligned with the PDPL
Frequently asked questions
Is SERP Hospitals ready for ZATCA e-invoicing?
Yes. ZATCA Phase 2 (Fatoora) integration is part of every SERP activity at no extra fee.
How long does it take to go live?
A typical Hospitals rollout takes 8–12 weeks, starting from a ready template database with sector workflows, reports and demo data.
Can it be adapted to my company?
Sector configuration listed in the plan is included. Integrations come from the SERP catalogue, and company-specific code changes are quoted as a separate services project.
Where is my data hosted?
On managed cloud infrastructure inside the Kingdom, with daily backups, a test environment and annual Odoo upgrades.
Request a free 15-day trial and go live with the Noptechs team.
