E-Commerce ERP Software in Saudi Arabia — SERP on Odoo
For online stores: Salla and Zid sync, orders, shipping, cash on delivery and BNPL.
Challenges it solves
- Orders spread across channels
- Manual shipping labels
Key features
- Salla and Zid sync of products, orders and stock
- Shipping carrier integration
- Cash on delivery, Tabby and Tamara
- Returns and refunds
- Amazon and Noon marketplaces
The full business cycle in SERP
- Publish the product
- Sync the order
- Payment or cash on delivery
- Pick and ship with a label
- Delivery confirmation and invoice
- Return and refund
Dashboards & KPIs
- Orders per day by channel
- Fulfillment time
- Return rate
Saudi compliance & integrations
- ZATCA Phase 2 e-invoicing included at no extra fee
- ZATCA clearance for B2B and reporting for simplified invoices
- VAT return generated from posted entries
- Salla, Zid, Amazon and Noon
- Payments: mada, HyperPay, Moyasar, Tabby, Tamara
- Shipping carriers and bank statements
- Hosted in Saudi Arabia, aligned with the PDPL
Frequently asked questions
Is SERP E-Commerce ready for ZATCA e-invoicing?
Yes. ZATCA Phase 2 (Fatoora) integration is part of every SERP activity at no extra fee.
How long does it take to go live?
A typical E-Commerce rollout takes 2 weeks, starting from a ready template database with sector workflows, reports and demo data.
Can it be adapted to my company?
Sector configuration listed in the plan is included. Integrations come from the SERP catalogue, and company-specific code changes are quoted as a separate services project.
Where is my data hosted?
On managed cloud infrastructure inside the Kingdom, with daily backups, a test environment and annual Odoo upgrades.
Request a free 15-day trial and go live with the Noptechs team.
