Medical Devices Trading ERP Software in Saudi Arabia — SERP on Odoo
For medical device distributors: SFDA registration, batches and serials, tenders, installation and maintenance.
Challenges it solves
- SFDA traceability requirements
- Following up tenders and government sales
Key features
- Batch, serial and expiry control
- SFDA registration data per product
- Tenders and quotations
- Installation and preventive maintenance
- Track and trace through Rasd
The full business cycle in SERP
- Register the product with SFDA
- Import and receive by batch
- Tender or quotation
- Delivery and installation
- ZATCA invoice
- Periodic maintenance visits
Dashboards & KPIs
- Tender win rate
- Batches near expiry
- Maintenance SLA compliance
Saudi compliance & integrations
- ZATCA Phase 2 e-invoicing included at no extra fee
- ZATCA clearance for B2B and reporting for simplified invoices
- VAT return generated from posted entries
- Rasd track & trace integration
- Etimad for government tenders
- Hosted in Saudi Arabia, aligned with the PDPL
Frequently asked questions
Is SERP Medical Devices Trading ready for ZATCA e-invoicing?
Yes. ZATCA Phase 2 (Fatoora) integration is part of every SERP activity at no extra fee.
How long does it take to go live?
A typical Medical Devices Trading rollout takes 4–6 weeks, starting from a ready template database with sector workflows, reports and demo data.
Can it be adapted to my company?
Sector configuration listed in the plan is included. Integrations come from the SERP catalogue, and company-specific code changes are quoted as a separate services project.
Where is my data hosted?
On managed cloud infrastructure inside the Kingdom, with daily backups, a test environment and annual Odoo upgrades.
Request a free 15-day trial and go live with the Noptechs team.