Construction, Contracting & Real Estate

SERP – Real Estate Brokerage | Tier A — Essential

Scope included:
• Odoo apps configured: CRM, Sales, Accounting, Website, Documents
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Property and specification model
• Commission rules
• FAL license number on documents

SERP – Operation & Maintenance | Tier B — Advanced

Scope included:
• Odoo apps configured: Field Service, Maintenance, Helpdesk, Inventory, Accounting, Timesheets
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Asset register per site
• SLA and escalation rules
• Monthly client service report

SERP – Property Management & Leasing | Tier B — Advanced

Scope included:
• Odoo apps configured: Accounting, Rental, Helpdesk, Maintenance, Documents, Portal
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Property and unit model
• Lease payment schedule
• Owner statement and management fee

SERP – Real Estate Development & Off-Plan Sales | Tier C — Enterprise & Regulated

Scope included:
• Odoo apps configured: Project, Sales, CRM, Accounting, Documents, Sign, Portal
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Real estate unit model and statuses
• Payment plan generator
• Escrow account reports

SERP – General Building Contracting | Tier B — Advanced

Scope included:
• Odoo apps configured: Project, Purchase, Inventory, Accounting, Timesheets, Documents, Field Service
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• BOQ and work-item model
• Owner and subcontractor claims with retention
• Mobile daily site report

SERP – Landscaping | Tier A — Essential

Scope included:
• Odoo apps configured: Field Service, Sales, Project, Inventory, Accounting
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Maintenance contract with recurring visits
• Visit report templates
• Plant stock with units

SERP – Community Management | Tier B — Advanced

Scope included:
• Odoo apps configured: Accounting, Rental, Helpdesk, Maintenance, Field Service, Portal
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Resident portal
• Service-charge allocation
• Shared facility booking

SERP – Finishing & Plumbing Works | Tier B — Advanced

Scope included:
• Odoo apps configured: Project, Sales, Purchase, Inventory, Field Service, Accounting
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Per square and linear meter pricing
• Field work orders with photos
• Materials linked to each unit

SERP – MEP & HVAC Contracting | Tier B — Advanced

Scope included:
• Odoo apps configured: Project, Purchase, Inventory, Field Service, Accounting, Timesheets
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Split supply and installation lines in the BOQ
• Commissioning and handover checklist
• Convert a project into a maintenance contract

SERP – Owners Associations | Tier B — Advanced

Scope included:
• Odoo apps configured: Accounting, Invoicing, Helpdesk, Maintenance, Documents, Portal
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Unit and ownership-share model
• Fee allocation by share
• Owner disclosure report

SERP – Infrastructure Contracting | Tier C — Enterprise & Regulated

Scope included:
• Odoo apps configured: Project, Purchase, Inventory, Fleet, Maintenance, Accounting, Timesheets
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Equipment cost allocation to projects
• Bank guarantee register with alerts
• Variation order workflow