All products

SERP Cloud Services – sector features built on top of Odoo Enterprise:
• Service catalog and plans.
• Automated provisioning.
• Subscriptions and recurring billing.
• Usage-based billing.
• Resource quotas per customer.
• Customer portal.
• Support tickets with SLA.
• Reseller accounts.

SERP Data Centers – sector features built on top of Odoo Enterprise:
• Racks, cages and space inventory.
• Colocation contracts.
• Power and bandwidth usage billing.
• Customer equipment registry.
• Access requests and visitor logs.
• Facility maintenance schedules.
• Support tickets with SLA.
• Capacity reports.

SERP IoT – sector features built on top of Odoo Enterprise:
• Device registry by serial and site.
• Device installation and activation.
• Sensor data and alerts.
• Connectivity and SIM subscriptions.
• Subscriptions and recurring billing.
• Field maintenance orders.
• Support tickets with SLA.
• Customer portal.

SERP Data Analytics – sector features built on top of Odoo Enterprise:
• Analytics projects and deliverables.
• Data source inventory.
• Dashboard and report requests.
• Projects with sprints and tasks.
• Timesheets and billable hours.
• Subscriptions and recurring billing.
• Milestone and T&M billing.
• Profitability per project.

SERP Artificial Intelligence – sector features built on top of Odoo Enterprise:
• AI use-case projects and phases.
• Dataset and model version tracking.
• Projects with sprints and tasks.
• Compute and API usage costs.
• Usage-based billing.
• Subscriptions and recurring billing.
• Support tickets with SLA.
• Profitability per project.

SERP Cybersecurity – sector features built on top of Odoo Enterprise:
• Security assessment engagements.
• Vulnerability findings and remediation tracking.
• Managed security service contracts.
• Incident tickets with severity and SLA.
• Compliance controls checklists.
• Security license subscriptions.
• Timesheets and billable hours.
• Client security reports.

SERP Systems Integration – sector features built on top of Odoo Enterprise:
• Solution design and BOQ quotations.
• Hardware and software procurement.
• Serial and warranty tracking.
• Installation and integration projects.
• Site delivery and acceptance.
• Maintenance contracts.
• Support tickets with SLA.
• Profitability per project.

SERP ERP Development – sector features built on top of Odoo Enterprise:
• Implementation phases and fit-gap.
• Requirements and change requests.
• Projects with sprints and tasks.
• Data migration tracking.
• UAT and go-live checklist.
• Timesheets and billable hours.
• Milestone and T&M billing.
• Support contracts with hour balances.
• Support tickets with SLA.

SERP Mobile App Development – sector features built on top of Odoo Enterprise:
• App projects by platform.
• Projects with sprints and tasks.
• UI/UX design approvals.
• Testing and bug tracking.
• Store release tracking.
• Maintenance contracts.
• Timesheets and billable hours.
• Milestone and T&M billing.

SERP Software Development – sector features built on top of Odoo Enterprise:
• Requirements and estimation.
• Projects with sprints and tasks.
• Timesheets and billable hours.
• Bug and issue tracking.
• Releases and version tracking.
• Milestone and T&M billing.
• Resource allocation and utilization.
• Profitability per project.

SERP Telecommunications – sector features built on top of Odoo Enterprise:
• Service plans and bundles.
• Subscriber accounts and contracts.
• Usage-based billing.
• Network assets and sites.
• Installation and field service orders.
• SIM, device and serial tracking.
• Support tickets with SLA.
• Dealer and agent commissions.

SERP Software Publishing – sector features built on top of Odoo Enterprise:
• Product catalog with editions and plans.
• License keys and activation tracking.
• Subscriptions and recurring billing.
• Reseller and partner channel.
• Releases and version tracking.
• Support tickets with SLA.
• Customer portal.
• MRR and churn reports.

SERP Pharmacies Retail – sector features built on top of Odoo Enterprise:
• Pharmacy POS with barcode.
• Prescription dispensing.
• Drug database with generics and alternatives.
• Lot and expiry tracking.
• Insurance prescriptions and claims.
• Controlled drugs register.
• Branch replenishment and transfers.
• Near-expiry alerts and returns.

SERP Pharmaceutical Manufacturing – sector features built on top of Odoo Enterprise:
• Formulas and batch manufacturing records.
• Lot and expiry tracking.
• In-process and QC release.
• GMP deviations and CAPA.
• Quarantine and approved stock.
• Stability studies.
• Product registration data.
• Product recall by batch.

SERP Social Care – sector features built on top of Odoo Enterprise:
• Beneficiary registration and case files.
• Needs assessment.
• Care and service plans.
• Home visits scheduling.
• Services and aid delivered.
• Case follow-up and outcomes.
• Program reports.

SERP Residential Care – sector features built on top of Odoo Enterprise:
• Resident admission and records.
• Care plans and daily care logs.
• Medication administration records.
• Room and bed allocation.
• Caregiver shifts.
• Family updates and visits.
• Monthly resident billing.

SERP Physiotherapy – sector features built on top of Odoo Enterprise:
• Patient registration and medical file.
• Assessment and treatment plans.
• Session packages.
• Therapist scheduling.
• Session notes and progress.
• Home exercise programs.
• Insurance approvals and claims.
• Medical billing and price lists.

SERP Radiology Centers – sector features built on top of Odoo Enterprise:
• Imaging orders and scheduling by modality.
• Patient registration and medical file.
• Radiologist reporting and approval.
• PACS integration.
• Report and image delivery.
• Referring doctor accounts.
• Insurance approvals and claims.
• Medical billing and price lists.

SERP Medical Laboratories – sector features built on top of Odoo Enterprise:
• Test orders and sample collection.
• Sample barcode tracking.
• Test catalog and reference ranges.
• Results entry and validation.
• Result reports to patients and doctors.
• Referring clinic accounts.
• Reagents stock and expiry.
• Insurance approvals and claims.

SERP Dental Clinics – sector features built on top of Odoo Enterprise:
• Patient registration and medical file.
• Dental charting and treatment plans.
• Chair scheduling.
• Treatment stages and installments.
• Dental lab orders.
• Insurance approvals and claims.
• Medical billing and price lists.
• Doctor schedules and commissions.

SERP General Clinics – sector features built on top of Odoo Enterprise:
• Patient registration and medical file.
• Appointments by doctor and clinic.
• Queue and waiting management.
• Visit notes, diagnosis and prescriptions.
• Insurance approvals and claims.
• Medical billing and price lists.
• Doctor schedules and commissions.
• Patient portal and reminders.